top of page

SHIPPING AND PAYMENT CONDITIONS

Shipping conditions

By default, the goods can only be shipped to the countries listed below. Depending on the scope of your order, shipping is via DPD, HERMES or DHL. The shipping costs can be found in the table below.

If you wish to be shipped to another country, please send us an e-mail before placing an order and please tell us the item with the quantity and delivery address with the country and the corresponding postal code. We will then inform you at short notice whether we can also ship to the desired country and - if a delivery to the desired delivery address is possible - inform you of the shipping costs, as we can send us in advance at our shipping partners.

I. Shipping within Germany

The shipping within the German mainland is free of charge. When shipping to German islands, we do not charge an island surcharge.

II. Shipping outside Germany

We deliver to the following countries:

      1. All countries of the European Union, as well as the UK and Monaco

      2. Lichtenstein, Switzerland, Turkey
      3. USA, Canada, India, China, Japan, V.A.E., Saudi Arabia, Oman, Katar, Russia, South Africa,     

         

Shipping costs to countries named under 1., with the exception of Estonia, Latvia, Lithuania, Greece, Malta and Cyprus are a flat rate of 15.00 euros per order.


Shipping costs to countries named under 2., as well as Estonia, Latvia, Lithuania, Greece, Malta and Cyprus are a flat rate of 20.00 euros per order.


The shipping costs to countries named under 3. are flat rate of 25,00 euros per order.


For deliveries to unlisted countries, please contact us, we will check your shipping request and, if possible, inform you of the costs.

In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases, which we are not responsible for and which are to be borne by you. These include, for example, costs for the transfer of funds by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties).

Further Information can be found here:

 

http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm

http://auskunft.ezt-online.de/ezto/Welcome.do

 

and especially for Switzerland

 

http://xtares.admin.ch/tares/login/loginFormFiller.do

Conditions of payment

Ⅰ. For shipping within Germany

For deliveries within Germany, we offer the following payment options, unless otherwise specified in the respective product description:

1. Credit card
2. Paypal
3. KLARNA

4. Alipay

II. For shipping outside Germany

For deliveries abroad, we offer the following payment options, unless otherwise specified in the respective product description:

 

1. Credit card
2. Paypal
3. KLARNA

4. Alipay



III. Detailed information on the individual payment options

1. Credit card

Pay conveniently by credit card. We accept the following credit cards: Visa, MasterCard, Discover, AMEX, Diners, CUP, JCB and Maestro.


2. Paypal
Pay conveniently via Paypal.


3. Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:


Immediate: Your account will be debited immediately after placing the order.

The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of access and credit assessment as part of the initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted on the basis of the results of the credit check. Further information and Klarna's terms of use for Germany can be found here:

https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user

and for Austria here:

https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user

General information about Klarna can be found here: www.klarna.com

Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection policy Germany/Austria.

 

4. Alipay

Pay conveniently via Alipay.

For further informations regarding our payment and delivery conditions please have a look at our therms and the privacy statement.

bottom of page